If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us. My tracking says “no information available at the moment”.įor some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If you haven’t received tracking info within 5 days, please contact us. Yes, you will receive an email once your order ships that contains your tracking information. *This doesn’t include our 2-5 day processing time. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. We are not responsible for any custom fees once the items have shipped. If you happen to be located in one of those countries we will contact you. However, there are some locations we are unable to ship to. We provide free shipping to over 200 countries around the world. Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world. Nothing means more to us than bringing our customers great value and service. We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. 10cm x 6cm x 4cm (3.94in x 2.36in x 1.57in) SHIPPING AND DELIVERY
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